Shipping & Return policy

We currently only ship within the USA.

Shipping Rates

Free shipping is available for orders over $50.
All orders under $50 will be shipped standard for $7.00

 

Processing & Shipping Time

We try our best to process all orders within 2 business days of order placement. In an event your order hasn't been processed in stated time, email shipping@chardai.com. Once your order is shipped you will receive an email notification with your tracking information. Unfortunately, we cannot guarantee that an order can be modified or cancelled once your order is placed. 

 

Returns 

Returns are accepted within 30 days purchase. To return your product(s), email returns@chardai.com with your name, order number, and item(s) you wish to return, and the reason for the request. Please note that we are unable refund shipping charges. Products that has been used must be at least 3/4 full for a return. We do maintain the right to refuse to provide a refund or accept a return. We do not exchange products at the moment.